Question: Who comes first, employees or customers?

A hero* that I know asked me this question via email and I thought I’d answer this publicly as its something I care deeply about. He asked: I’ve been thinking about something lately. I would imagine when you first started your business you were extremely focused on building your customer base and didn’t really have…

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Gamification + Kids Chores = I’m in

I’m a big fan of the power of gamification in the real world. I’m not talking about the gamification that you might do on a website, which can work but no one has seemed to crack the code on. I’m talking about gaming integrated with our daily lives. Think I’m crazy? Watch this video and…

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